Privacy Policy

Last updated: June 2026

Welcome to CromoCollector. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our application.

1. Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Data: Name, email address, and other information you provide when registering or interacting with our platform.
  • Usage and Browsing Data: Information about your browser, IP address, device, and how you interact with our site.

2. Use of Microsoft Clarity and Analytics Tags

To improve our conversion rates, detect early errors, and identify blockers, we partner with Microsoft Clarity and Microsoft Advertising, along with other analytics services (Google, Bing Webmaster Tools).

On our public pages (when browsing our website without having identified yourself or logged in), we capture how you use and interact with the website through behavioral metrics, heatmaps, and session replay. Usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of our products/services and online activity. We use this information for site optimization, fraud/security purposes, and advertising.

Privacy of Identified Users: We explicitly clarify that we DO NOT record or track sessions on private pages or when a user has logged in or identified themselves in CromoCollector, ensuring the complete confidentiality of your collection and private data.

For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement. By using our public site, you agree that we and Microsoft can collect and use this data.

3. How We Use Your Information

Information collected in the private areas of the application is strictly used to:

  • Create and manage your user account.
  • Provide and operate CromoCollector services.
  • Improve user experience and develop new features.
  • Send you service-related communications or technical support.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share information with trusted service providers who assist us in operating our platform, always under strict confidentiality and data processing agreements.

5. Data Security

We implement administrative, technical, and physical security measures designed to protect your personal information. However, no data transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to access, correct, update, or request the deletion of your personal information. To exercise these rights, please contact us at: soporte@cromocollector.com.